Privacy Policy

1. Who we are

CertifiedCopywriters provides copywriting services from 148 Rue Armand Fallieres, 63100 Clermont-Ferrand, France. Contact: privacy@certifiedcopywriters.com. We are registered in France under applicable business law.

2. Information we collect

We collect information you provide through our contact form, package builder, and checkout process. This includes your name, email address, phone number, country, company name, and project notes. Basic server log data (IP address, browser type, pages visited) is collected automatically when you visit the site.

3. How we use your information

• To respond to your inquiry and deliver the copywriting services you purchase.
• To process payment through Stripe, our certified payment processor.
• To send order confirmations and project-related communications.
• To comply with legal and tax obligations under French and EU law.
• To improve our services based on aggregate, anonymised usage data.

4. Legal basis (GDPR)

We process your personal data under the following legal bases: contractual necessity (performance of the service contract), legitimate interest (responding to inquiries), legal obligation (tax and accounting requirements), and explicit consent where required by law.

5. Data sharing

We do not sell your personal data. We share limited data with Stripe Inc. for payment processing. Stripe is a certified PCI-DSS Level 1 service provider. We may also share data with cloud storage providers for project file delivery. All third-party processors are subject to appropriate data processing agreements.

6. International transfers

Stripe processes data in the United States under standard contractual clauses. By using our checkout, you acknowledge this transfer. We apply appropriate safeguards as required under GDPR Chapter V.

7. Data retention

Client contact and transaction data is retained for 10 years from the last transaction, as required under French tax law (Code general des impots). Contact form data from non-purchasers is retained for 12 months.

8. Your rights

Under GDPR, you have the right to access, rectify, erase, restrict processing of, and port your personal data. You may also object to processing or withdraw consent where applicable. Contact privacy@certifiedcopywriters.com to exercise these rights. You may also lodge a complaint with the CNIL (Commission nationale de l informatique et des libertes): www.cnil.fr.

9. Cookies

See our Cookie Policy for information on how we use cookies and how to manage your preferences.

10. Updates

We may update this policy to reflect legal changes or new practices. The date above indicates the last revision.